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Terms of Service

Last updated: July 18, 2026

1. Acceptance of Terms

By accessing or using the Placrd platform at placrd.app (the "Platform"), operated by Placrd Platform ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

These Terms apply to all users of the Platform, including event organizers, registered participants, voters, and guests who use the Platform without creating an account. By using any feature of the Platform, including browsing events, registering as a guest, or casting votes, you acknowledge that you have read and agree to these Terms.

2. Description of Service

Placrd provides an online platform for organizing and managing competition-style events, including but not limited to car shows, art exhibits, sneaker conventions, and dog shows. The Platform enables:

  • Event creation and management
  • Participant registration (with or without an account)
  • Entry submission and photo uploads
  • QR-based voting with configurable integrity controls
  • Real-time leaderboards and results publication
  • Payment processing for registration fees and organizer payouts
  • Placard and media generation

3. Account Registration and Security

To access certain features of the Platform, you may create an account. When creating an account, you must provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk.

4. Guest and Anonymous Use

The Platform supports guest-first participation. You may register for events and cast votes without creating a full account. When you use the Platform as a guest:

  • You are still bound by these Terms. Using any Platform feature constitutes acceptance.
  • A temporary session is created to facilitate your participation.
  • If you provide an email address or phone number during guest registration, that information is associated with your participation.
  • If you later create an account with the same email or phone number, your guest activity may be linked to your account.

5. Organizer Terms

5.1 Event Creation and Management

As an event organizer, you are responsible for the content, accuracy, and management of your events, including event descriptions, class definitions, registration forms, schedules, and any associated media. You must ensure your events comply with all applicable laws and regulations in your jurisdiction.

5.2 Content Responsibility

Organizers are solely responsible for the content published on their event pages, including text, images, and custom registration fields. Placrd does not endorse, verify, or assume liability for organizer-generated content.

5.3 Registrant Data

Event organizers have access to registration data for their events, including participant names, email addresses, and custom field responses. Organizers must handle this data in compliance with applicable privacy laws and must not use registrant data for purposes unrelated to their event without the registrant's consent.

6. Participant Terms

6.1 Registration

By registering for an event, you agree to provide accurate information and to comply with the event organizer's rules and requirements. Registration may be free or require payment depending on the event configuration.

6.2 Voting

Voting is available at events where the organizer has enabled it. Voting may be subject to identity verification, location verification, or device uniqueness checks as configured by the event organizer. By casting a vote, you agree to participate honestly and not attempt to manipulate voting results.

Every vote is recorded with an identifier for the device it came from. We use this to keep counts accurate and prevent duplicate voting, and it is not connected to your account. At events that require an account to vote, your votes are also saved to your account, including which entries you voted for; we use that to show your voting history, enforce vote limits, and recognize milestones. At events that allow anonymous voting, your votes stay device-only and are not saved to your account, even when you're signed in.

6.3 Content Submission

When you submit entries or upload photos, you represent that you have the right to share that content and that it does not infringe on any third party's intellectual property rights. See Section 9 (Intellectual Property) for content licensing details.

7. Voting Integrity

Placrd provides tools for event organizers to configure voting rules, including voter identity requirements, location verification, device fingerprinting, and rate limiting. The following conduct is prohibited and may result in vote disqualification, account suspension, or ban:

  • Casting votes using automated tools, bots, or scripts
  • Manipulating device identifiers to circumvent uniqueness controls
  • Spoofing location data to bypass venue verification
  • Creating multiple accounts to cast additional votes
  • Coordinating with others to artificially inflate or suppress votes
  • Any other attempt to undermine the fairness of the voting process

Placrd reserves the right to invalidate votes and take enforcement action at our sole discretion when voting integrity violations are detected.

8. Payments and Fees

8.1 Platform Fees and Merchant of Record

Placrd acts as the Merchant of Record for payment transactions processed through the Platform. We collect registration fees from participants on behalf of event organizers and remit organizer proceeds after deducting the applicable platform fee. A flat 10% platform fee is charged on paid event registrations. Current fee details are displayed on the Pricing page and are subject to change with reasonable notice. Where a processing fee is added to the participant's total, it is a flat estimate of payment-processing costs; the actual cost of an individual payment varies by payment method, and the Platform bears the difference. Where the organizer has elected to absorb processing costs, the organizer bears the actual processing cost of each payment.

8.2 Payment Processing

All payment processing is handled by Stripe. By making a payment on the Platform, you agree to Stripe's terms of service and privacy policy in addition to these Terms. Placrd does not directly store your payment card information.

8.3 Organizer Payouts

Event organizers receive their share of registration fees through Stripe Connect. Payouts are initiated by the Platform after an event's holding period ends, subject to these Terms, Stripe's policies, and the organizer's Stripe account status. Placrdis not responsible for delays caused by Stripe's verification or compliance requirements.

The amount paid out for an event may differ from the event's gross registration revenue. Deductions include the platform fee, payment-processing costs where the organizer has elected to absorb them, refunds, chargebacks and associated fees, and any amounts applied or withheld under Sections 8.5 through 8.7. Every adjusted payout includes an itemized breakdown, and a complete statement of an organization's balance activity is available in the organizer dashboard.

8.4 Refunds

Refund policies for event registrations are set by event organizers. Placrdfacilitates refund processing but the decision to issue a refund is at the organizer's discretion unless otherwise required by applicable law.

8.5 Organizer Responsibility for Refunds and Chargebacks

Amounts already paid out for an event may later be reduced by refunds, chargebacks (payment disputes), or associated processing fees attributable to that event's sales. The organizer is financially responsible for these amounts. If they exceed what the Platform still holds for that event, the organization's balance with the Platform becomes negative.

The Platform may recover a negative balance by applying it against any future payout to the same organization, including payouts for other events. Applied amounts appear as "previous balance applied" on the payout breakdown. The Platform may also invoice the organization directly for negative balances that remain outstanding, and may suspend further payouts or paid-event features until they are resolved.

8.6 Withholding During Open Payment Disputes

While one or more payment disputes affecting an organization are unresolved, the Platform may withhold from that organization's payouts an amount up to the disputed funds and associated fees not already covered by amounts the Platform holds. Withheld amounts appear as "held pending payment review" on the payout breakdown.

When a dispute resolves in the organizer's favor, the corresponding withheld amount is released into the organization's next payout. When a dispute is lost, the withheld amount is applied to the loss, and any shortfall or surplus is settled through the organization's balance under Section 8.5.

8.7 New-Organizer Reserve

For organizations that have not yet established a payout history with the Platform, a portion of each payout may be held in reserve for a limited period and then released into a subsequent payout. As of the date of these Terms, the reserve is 10% of each payout, held for 90 days, and applies until an organization has completed three paid-out events and $25,000 in lifetime processed volume. The Platform may adjust these parameters with reasonable notice; the parameters currently applied to an organization are reflected in its payout breakdown and balance statement.

Reserved amounts remain the organizer's funds, are tracked per organization, and are released automatically into the next payout after the holding period ends, less any amounts applied under Sections 8.5 and 8.6.

8.8 Failed Payouts and Statements

If a payout fails and cannot be completed, any amounts applied or withheld in connection with that payout are restored to their prior state, and the payout is retried or reissued. Organizers are notified by email of each payout that includes an applied or withheld amount, and the full history of applications, holds, and releases is available in the organizer dashboard's balance statement.

9. Intellectual Property

9.1 Platform IP

The Placrd platform, including its design, features, code, and branding, is the intellectual property of Placrd Platform. You may not copy, modify, distribute, or create derivative works of the Platform without our prior written consent.

9.2 User Content

You retain ownership of content you submit to the Platform, including photos, entry descriptions, and event descriptions. By submitting content, you grant Placrd a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content as necessary to operate and promote the Platform and the events in which your content appears.

This license continues for the duration of the event and a reasonable period afterward for archival and results purposes. You may request removal of your content by deleting your entries or contacting us.

10. Prohibited Conduct

You agree not to:

  • Use the Platform for any unlawful purpose
  • Submit false, misleading, or fraudulent information
  • Harass, abuse, or threaten other users
  • Interfere with or disrupt the Platform or its infrastructure
  • Attempt to gain unauthorized access to other users' accounts or data
  • Use the Platform to distribute malware, spam, or unsolicited communications
  • Scrape, crawl, or use automated means to access the Platform without authorization
  • Circumvent any security, rate-limiting, or access controls
  • Violate the voting integrity rules described in Section 7

11. Termination

We may suspend or terminate your access to the Platform at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable. You may also deactivate your account at any time through your account settings.

Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination (including Sections 9, 12, 13, and 14) will survive.

12. Disclaimers and Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Placrd does not warrant that the Platform will be uninterrupted, error-free, or secure. We are not responsible for the conduct of event organizers, participants, or voters on the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Placrd Platform SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Placrd Platform, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third party's rights; or (d) content you submit to the Platform.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action or other representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. General Provisions

15.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

15.4 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Placrd Platform regarding the Platform and supersede all prior agreements and understandings.

15.5 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Platform with a revised "Last updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms, please contact us:

Email: [email protected]